Accessibility policy
What does it mean?
Web accessibility aims to make web texts, images, forms and navigation accessible and understandable to the general public.
It also looks to uphold equal opportunity and equal access to information for people with disabilities, according to the UN Convention on the Rights of Persons with Disabilities.
This website has been optimised to meet the 'world wide web consortium' (W3C) standards. It was achieved by putting in place web content accessibility guidelines (WCAG) - with the '2.0' technical standard and the 'AA' level for success criteria.
WCAG 2.0 is based on four principles: perceivable, operable, understandable and robust.
These particular standards enable access to a wide range of users, for instance people with blindness, deafness or learning difficulties.
Despite our efforts to achieve full website accessibility, certain videos and documents in PDF format found on some pages may not yet be optimised. We constantly work to make this website entirely compliant.
Compliance
In order to meet evolving web accessibility criteria, we take into account aspects such as:
- 'alt tags' - image descriptions which help users working with screen readers to understand what the pictures are about
- contrast between text and background - which is adjusted to be readable
- navigability - keyboard-only navigation is available for users who have problems using a mouse
- 'go to content' link - which lets users reach the main content directly by bypassing the header
- seamless spam protection - which shelters users from fake sign-ups without interacting with their website experience.
Feedback
We are actively working to increase the accessibility and usability of our website and in this respect we welcome your feedback.
You can get in touch with our user experience team by email, or sign up to join our panel to share your feedback.
Last review: 29 January 2026